Message template

Example data

The text we send your members from your own LoopSpark number. You can ask for changes, but we strongly recommend keeping the default.

Live text

Default · recommended

Hi {first_name}, it's your friendly support team at {studio_name}! It looks like your card on file is failing, so your {amount_owed} payment didn't go through :( Do you have a second to update it on our mobile app or your account online ({login_link})? Reply STOP to opt out. Pending legal review

Preview

Hi Ava, it's your friendly support team at Sample Studio! It looks like your card on file is failing, so your $20.00 payment didn't go through :( Do you have a second to update it on our mobile app or your account online (https://example.com/login)? Reply STOP to opt out. Pending legal review

How changes work

Edits don't go live right away. They're sent as a request, a person reviews the wording, and we tell you when it's applied.